Regardless of the fact that the hosting service supplied by the different companies is more or less the same, every provider has their own platform with its own modifications and different ways to execute given tasks. This is why, an enormous knowledge base would be really helpful both for persons with zero practical experience and for technically advanced users who will ultimately discover how specific procedures are done, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users both time and efforts. The consequence is more satisfied clients, since they can swiftly find the information they wish, and a whole lot less work for the support team members, because usually most of the inquiries and issues that clients have are already enumerated in the knowledge base. Given that the articles themselves are well-written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages come with an extensive knowledge base where you can find info on all the challenges that you could possibly face and their solutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but still you are unable to send email messages, for instance. We have done our very best to be as comprehensive as possible and to cover all the available options so as to save you time and to give you different solutions for every single problem. The knowledge base contains educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you want to check the complete article list, you can go to the all-inclusive Help section.